5/10/2023 0 Comments Lost city bookings![]() ![]() They could be JUST for FlyBag/FlyBagEat fares or ScootPlus fares, for example. Please take note that promotions tend to be offered for a certain fare class.You might even want to take a screenshot before submitting your payment to be extra certain! Double, triple, quadruple check the details of your trip.ALWAYS check your booking reference before making payment.Do your necessary research on visa and other country requirements.Have on the details of all the traveling guests, which include name, date of birth, email address and contact details.So make sure you have more than enough options so you don’t leave empty handed! Our prices are so awesome, the best fares tend to sell fast. Plan trips with friends/family in advance.Alternatively, you can contact our Call Centre, but do note that any booking changes made via the Call Centre will incur an additional Call Centre booking fee.You’ll need your email address and booking reference to retrieve your booking. The easiest way would be to use the ‘Manage Your Booking’ feature on.If all you need to do is make a change to your existing booking, you have the following options:.Need help urgently? Please contact our Call Centre.If neither of the above provided a resolution, or if you face an issue elsewhere, please send us the relevant information via our Online Feedback Form.If you do not receive an email confirmation, please contact your bank to see if anything was If you do receive an email confirmation, you can be sure your booking was made and finalized. May still have been processed in the back-end. If you do not see the booking confirmation after submitting payment, or if you saw an error message after submitting your payment details, please wait 15 minutes for your email confirmation to arrive in your inbox because your booking.In the rare event you do encounter a problem at any stage of your booking, please follow these steps: As with all transactional websites, technical glitches do happen. ![]() Avoid refreshing the page or using the ‘Back’ button on your browser when making a booking.Always double-check your booking to ensure all details are correct! This is an easy recipe for errors or booking failures. Do not attempt to browse for, or make more than one booking across multiple tabs or windows.Looking for insider information? Here are some tips that should help your booking experience with us.
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